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Additional Furniture Terms
Returns Policy: Return requests will be accepted
within 14 days of delivery. Only products in new condition,
unassembled and in original packaging are eligible for
return. A 35% restocking fee may apply. Special-order or
nonstocked furniture is not returnable, unless such products
arrive damaged or defective.
IMPORTANT NOTES ABOUT ALL RETURNS:
Nondefective dated goods such as forms, batteries, film,
and toner and ink cartridges are subject to approval and
require a Return Authorization for credit. Calendars cannot
be returned after January 31 of the year to which they
correspond. For health and safety reasons, food, beverages
and first aid and medical products cannot be returned. For
similar reasons, janitorial and sanitation products (such as
cleaning chemicals) can only be returned unopened and
unaltered with original case quantities and packaging.
Products purchased in bulk, including those intended to be
used during a World Health Organization (WHO) Epidemic
or Pandemic alert, are subject to review prior to return.
Terms and Conditions
General Terms
Limited Warranty: Staples will pass through all manufacturers’
warranties to the customer. Staples will reasonably
assist in coordinating the repair or replacement of the
product by the manufacturer.
Limitation of Liability: Neither party shall be liable for any
consequential, incidental, special or exemplary damages
arising out of or in connection with the sale, delivery, use or
performance of a product. In no event shall Staples be liable
(whether in contract, tort or otherwise) for damages arising
out of, or relating to, a breach of any warranty or the sale,
delivery, installation, use or performance of a product that
exceed the purchase price of that product.
Hazardous and Oversized Materials: Additional charges
may be incurred for the shipping and handling of products
classified as hazardous or as oversized materials. Partial
cartons or opened containers of hazardous materials cannot
be returned. It is your responsibility to ensure the products
are used and disposed of in accordance with all applicable
federal, state, county and local laws and regulations,
including environmental rules and regulations.
Add Note
Additional Services:
Additional services provided by Staples may be subject to
specific terms and conditions. Contact your Account Manager
for more information.
For our valued customers in the State of Alaska:
Although we have a full range of office supply products and
furniture readily available in the local Anchorage fulfillment
center, there are some items which are only available from
the continental United States. Items ordered and shipped
from the continental U.S. are available on a special order
basis and are nonreturnable. Please note that additional
restrictions may apply to furniture orders. Please visit your
online ordering system or contact Customer Service for
real-time information on nonstocked products.
The terms of any written contract with Staples shall
control over any contrary terms contained herein.
Staples is not responsible for printing or
typographical errors.
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